Support
Need help with Blist?
Here are the answers to what we are asked most. If yours is not here, write to us: we read every message and reply on business days.
Frequently asked questions
I am not getting reminders.
Check that notifications for Blist are allowed in the phone's settings and that Do Not Disturb or battery saving is not blocking them. On Android, some manufacturers close background apps: look for Blist in the protected or unrestricted apps list. If it persists, write to us with the phone model.
How do I add a medication?
From Home, tap + and choose "Treatment". You can type the name or take a photo of the box. Then set the dose, the times and, if you want, the stock so it tells you when to restock.
How do I invite someone to my circle?
In the Family tab, tap "Invite" and share the link by WhatsApp or however you prefer. Whoever opens it creates an account and is linked to the person you care for, with the permission you gave.
I recorded a dose by mistake.
Open the day's history, tap the dose and choose "Undo". The record goes back to pending and whoever accompanies you sees it updated.
What does Blist+ include and how do I cancel?
Blist+ removes the free plan's limits. It is bought and cancelled from your phone's store: on iPhone, Settings → your name → Subscriptions; on Android, Google Play → Payments and subscriptions. After cancelling you keep Blist+ until the end of the paid period.
I changed phones. Do I lose my data?
No. Install Blist on the new phone and sign in with the same account: treatments, history and your circle sync. If you had Blist+, use "Restore purchases" in the app's Settings.
How do I turn on simple mode or larger text?
In the app's Settings choose "Simple mode": a screen with fewer options, large text and an emergency button. Blist also follows the text size and dark mode you set on the phone. The details are on the accessibility page.
How do I delete my account?
From the app's Settings, under "Account", or from this site's account deletion page. Your data and the people you registered are deleted; the accounts of those who accompanied you remain.
Account and data
What you can do on your own, without writing to us.
Write to us
Tell us what happened, on which phone and, if you can, a screenshot. We reply on business days.
soporte@blist.aiBlist organizes and reminds; it does not give medical advice. For a question about a treatment, ask a healthcare professional. In an emergency, call your local emergency service.